Shipping & Returns


Shipping

Orders ship within 1-2 business days (M-F). 

Once a purchase has been made, an email confirmation will be sent to the email address provided at checkout. An email will also be sent once your order has been shipped, including tracking info.

We ship priority via USPS.

Free shipping on orders $150+

We ship domestically but make exceptions.  Please e-mail us at hello@othersshop.com to request shipping outside of the US.

Packaging

Orders are shipped in packaging made from recycled materials // materials that can be recycled // or up-cycled packaging from our shipments.

Online Returns & Exchanges

We hope you love your new fair trade item as much as we do!  We want our customers to be happy with the items they receive and work hard to make sure you have a great experience shopping with us.  If for any reason you wish to return your purchase we happily exchange items within 21 days of purchase.  Please ensure items are in their original condition.  Customers are responsible for return shipping charges.

Use the following process to send your purchase back for exchange: 

  1. Email hello@othersshop.com and let us know which item(s) you will be sending back for exchange.

  2. Place the item(s) in the original shipping box and mail to: Others, 18 8th St. S, Fargo, ND 58103

  3. Once we have received your package, your new item will be shipped out.  Please ensure that the item is adequately packaged.  We are not liable for damage caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for exchange.